LORAIN — The Lorain County Community Action Agency is looking to aid residents with their heating bills through the Home Energy Assistance Program.
“Anyone that needs help should get down here because they help so many people,” said General Hodge Sr., a program recipient.
HEAP’s winter crisis program began Nov. 1, and Hodge is one of 436 county residents who have been helped so far. The Winter Crisis Program is funded by the U.S. Department of Energy and administered by the Ohio Development Services Agency’s Office of Community Assistance. Last year LCCAA directly helped more than 3,700 clients during the winter crisis period. The crisis period ends March 31.
To be eligible for help, residents must live at or below 175 percent of the federal poverty line. Residents who have received a disconnect notice are urged to call the HEAP hotline at (855) 806-9620 to make an appointment. The automated line is available 24 hours a day, seven days a week. Utility companies cannot disconnect service if the customer has made an appointment to determine eligibility.
LCCAA serves clients at three locations: its new office at 936 Broadway in downtown Lorain, its longtime office in the Wellington Village Hall,115 Willard Memorial Square; and a new satellite office at St. Agnes Church, 611 Lake Ave., Elyria.
The Lorain office’s walk-in hours are 9 a.m. to 6 p.m. Mondays and 8 a.m. to 5 p.m. Tuesday through Friday. Appointments are available all day long as well.
The Wellington office sees only walk-ins in the morning and by appointment in the afternoon. Wellington is open 7:30 a.m. to 4:30 p.m. Wednesdays during the crisis period.
The Elyria office does not take walk-ins. Appointments are available 8 a.m. to 5 p.m. Monday through Friday.
All sites are closed daily noon to 1 p.m.